The mailroom refuses to follow policy and doesn’t give us the forms that are supposed to be delivered when our mail is denied, returned or damaged. In addition, mailroom still only allows one book to be received in the mail at a time, and it must be paperback from Thriftbooks or an official publisher. Amazon, or any other third-party source, is not allowed.
People on the National Dental Wait List have gone three to five years without any care whatsoever. These are people who have serious dental issues, like rotted teeth, gum disease or a severe lack of teeth and who are in dire need of dentures. To get away with it, staff say they denied/refused dental care, or that they haven’t reported to Dental with any serious/ immediate dental concerns. We are currently pushing through the administrative remedy process but have yet to make any headway.